Refund Policy for Zotit

Effective Date: May 13, 2026

This Refund Policy outlines how refunds are handled for subscriptions and purchases made through Zotit, a product owned and operated by Kreativerse.

By purchasing a Zotit subscription or premium feature, you agree to this Refund Policy.

1. General Policy

Zotit subscriptions and premium purchases are generally non-refundable except where required by applicable law or platform policies.

Because Zotit provides immediate access to digital features and services, refunds are typically not issued for:

• partial usage periods

• unused subscription time

• accidental non-usage

• change of mind

2. Platform-Based Purchases

Refund requests for purchases made through third-party platforms are subject to those platform policies.

This includes:

• Google Play Store

• Apple App Store

• Razorpay or other payment providers

Users may need to request refunds directly through the respective payment platform where applicable.

3. Exceptional Refund Cases

Refunds may be considered on a case-by-case basis in situations such as:

• duplicate charges

• technical billing errors

• unauthorized transactions

• prolonged service disruption directly caused by Zotit

Approval of refunds remains at the sole discretion of Kreativerse where legally permitted.

4. Subscription Cancellation

Canceling a subscription stops future renewals but does not automatically trigger a refund for the current billing period.

Users will continue to retain Premium access until the active subscription period ends.

5. Beta Features & Service Evolution

As Zotit is an evolving platform, certain features may:

• change over time

• improve

• be modified

• be discontinued

These changes do not automatically qualify for refunds.

6. Contact

For billing or refund-related support, contact:

Kreativerse
Email: apps@kreativerse.com