REFUND POLICY

Effective Date: 01 April, 2026

This Refund Policy outlines the terms under which refunds may be issued for services provided through Avyra, operated by Kreativerse (“Company”, “we”, “our”, or “us”).

By subscribing to or using our paid services, you agree to this Refund Policy.

1. GENERAL POLICY

All payments made for Avyra subscriptions are non-refundable, except as explicitly stated in this policy.

We encourage users to utilize the available free trial period to evaluate the platform before purchasing a subscription.

2. FREE TRIAL
Avyra may offer a free trial period (e.g., 15 days)
No charges are applied during the trial unless explicitly stated
Users are expected to evaluate the platform during this period

Once a paid subscription begins, standard refund terms apply.

3. SUBSCRIPTION PAYMENTS
Subscription fees are billed in advance (monthly or annually)
Once a payment is successfully processed, it is considered final

No refunds will be issued for:

Partial usage of the subscription period
Change of mind after purchase
Failure to use the platform
Downgrading or switching plans mid-cycle

4. AUTOMATIC RENEWALS
Subscriptions may renew automatically based on your selected plan
By subscribing, you authorize recurring billing

You are responsible for canceling your subscription before the renewal date if you do not wish to be charged.

No refunds will be provided for charges resulting from failure to cancel before renewal.

5. EXCEPTIONS (LIMITED CASES)

Refunds may be considered only in exceptional circumstances, such as:

Duplicate payments
Verified billing errors caused by the platform

All such requests are subject to review and approval at our sole discretion.

6. TECHNICAL ISSUES

Temporary service disruptions, maintenance, or minor technical issues do not qualify for refunds.

We strive to maintain high availability but do not guarantee uninterrupted service.

7. PAYMENT PROVIDERS

Payments are processed through third-party providers (e.g., Razorpay).

Refund timelines (if approved) may depend on the payment provider
We are not responsible for delays caused by external providers

8. CANCELLATION
You may cancel your subscription at any time
Cancellation will prevent future billing
You will retain access until the end of your current billing period

No refunds will be issued for unused time after cancellation.

9. POLICY UPDATES

We reserve the right to modify this Refund Policy at any time.

Changes will be effective upon posting on the platform.

10. CONTACT

For refund-related queries, contact:

Kreativerse
Email: apps@kreativerse.com
Website: avyra.kreativerse.com